Shipping & Delivery

1. Digital Course Delivery

Upon successful payment and enrollment, you will receive immediate access to:

• Course Content: All course materials, video lectures, and study resources are accessible through your student dashboard
• Instant Access: Course access is granted immediately after payment confirmation
• 24/7 Availability: Access your courses anytime, anywhere through our online platform
• Multiple Devices: Access courses on desktop, tablet, or mobile devices

2. Access Delivery Timeline

2.1 Immediate Access

For most courses, access is granted immediately after payment confirmation:

• Payment Confirmation: Access is typically granted within 5-10 minutes of successful payment
• Email Notification: You will receive a confirmation email with course access details
• Dashboard Access: Log in to your student dashboard to access enrolled courses

2.2 Scheduled Courses

For courses with scheduled start dates:

• Access is granted on the scheduled start date
• You will receive advance notification via email
• Course materials become available as per the course schedule

3. Course Materials Delivery

3.1 Video Lectures

• Live Classes: Access live classes at scheduled times through the platform
• Recorded Classes: Recordings are available within 24-48 hours after the live session
• On-Demand Videos: Pre-recorded videos are available immediately upon enrollment

3.2 Study Materials

• PDF Notes: Downloadable study materials are available in your course dashboard
• Quizzes: Interactive quizzes are accessible through the platform
• Supplementary Resources: Additional materials are provided as per course structure

4. Certificate Delivery

4.1 Digital Certificates

Upon successful course completion, you will receive:

• Digital Certificate: A downloadable PDF certificate issued immediately upon completion
• Email Delivery: Certificate is sent to your registered email address
• Dashboard Access: Certificate is also available in your student dashboard
• Verification: Certificates include a unique verification code for authenticity

4.2 Certificate Processing Time

• Automatic Issuance: Certificates are generated automatically upon meeting completion criteria
• Processing Time: Typically issued within 24-48 hours of course completion
• Manual Review: In some cases, certificates may require manual review (5-7 business days)

5. System Requirements

To access and receive course materials, ensure you have:

• Internet Connection: Stable broadband or mobile internet connection
• Compatible Device: Desktop, laptop, tablet, or smartphone
• Web Browser: Updated version of Chrome, Firefox, Safari, or Edge
• Email Access: Valid email address for notifications and access links
• Storage Space: Sufficient device storage for downloading materials (if applicable)

6. Delivery Notifications

You will receive email notifications for:

• Payment Confirmation: Sent immediately after successful payment
• Course Access: Notification when course access is granted
• Live Class Reminders: Advance reminders for scheduled live classes
• New Content: Notifications when new course materials are added
• Certificate Issuance: Notification when your certificate is ready

7. Access Duration

Course access duration varies by course type:

• Self-Paced Courses: Typically 6-12 months of access from enrollment date
• Live Course Batches: Access during the course duration plus additional review period
• Lifetime Access: Some courses may offer lifetime access (check individual course details)
• Extension: Access extensions may be available upon request (subject to terms)

8. Downloadable Content

For downloadable course materials:

• Download Limits: Some materials may have download limits per account
• Format: Materials are typically provided in PDF, MP4, or other standard formats
• DRM Protection: Some content may be protected and viewable only through our platform
• Offline Access: Download capabilities vary by course (check course details)

9. Delivery Issues and Support

9.1 Access Problems

If you experience issues accessing your course:

• Check your email for access confirmation
• Verify your login credentials
• Clear browser cache and cookies
• Try accessing from a different device or browser
• Contact our support team if issues persist

9.2 Missing Materials

If course materials are not accessible:

• Check your student dashboard for all available resources
• Verify that you have completed prerequisite lessons (if applicable)
• Contact support with your course name and enrollment details
• We will investigate and resolve the issue within 24-48 hours

10. International Access

Sanskrit Sarathi courses are accessible globally:

• Worldwide Access: Courses are available to students worldwide
• Time Zones: Live classes are scheduled in IST (Indian Standard Time)
• Language: Course content is primarily in English and Sanskrit
• Payment: Payments are accepted in INR (Indian Rupees)

11. Physical Products (If Applicable)

Currently, Sanskrit Sarathi does not ship physical products. All course materials and certificates are delivered digitally. If we introduce physical products in the future:

• Shipping information will be updated on this page
• Shipping charges and delivery timelines will be clearly stated
• International shipping options will be available where applicable

12. Updates and Changes

We reserve the right to:

• Modify course delivery methods and timelines
• Update system requirements and platform features
• Change access duration policies
• Update this Shipping & Delivery policy

Any significant changes will be communicated to enrolled students via email.

13. Contact for Delivery Issues

If you have questions or issues regarding course delivery, please contact us:

• Email: sanskritsarathi1@gmail.com
• Subject Line: "Course Access Issue - [Course Name]"
• Phone: +91 9556 896741
• Response Time: We aim to respond within 24-48 hours